Data Services FAQs
How will I know when my phone is ready for data services?
Your user name will be displayed when you access Menu >
Settings > Phone > Phone details > User details > User name.
How do I sign-in for the first time?
You are automatically signed in to access data services when
you turn on your phone.
How do I know when my phone is connected to data
Your phone automatically connects when data services are
used or an incoming message arrives. Your phone will also
Can I make calls and use data services at the same time?
You cannot use voice and data services simultaneously. If you
receive a call while data services are active, the call will be
forwarded to voicemail. You can place an outgoing call
anytime, but it will interrupt any in-progress data services
When is my data connection active?
Your connection is active when data is being transferred.
outgoing calls are allowed; incoming calls go directly to
voicemail. When active, the
indicator flashes on your
phone’s display screen.
Section 3B: Data Services
When is my data connection dormant?
If no data is received for 10 seconds, the connection goes
dormant. When the connection is dormant, voice calls are
allowed. (The connection may become active again quickly.)
If no data is received for an extended period of time, the
connection will terminate.
Can I sign out of data services?
You can sign out without turning off your phone; however, you
will not be able to browse the Web or use other data services.
While signed out, you can still place or receive phone calls,
check voicemail, and use other voice services. You may sign in
again at any time. To sign out, go to Menu > Settings > Data
Services > Disable Data Services in your phone’s menu.